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OUR POLICY

APPOINTMENTS

We recommend making an appointment over the phone or online. Walk-ins are accepted based on availability.

We value each and everyone of out clients, in order to give you the full attention, we require a $20 nonrefundable deposit 24 hours in advance to secure your appointment.

We accept Visa, Master Card and cash for all services. Cash gratuity is appreciated. 

CANCELLATIONS

We ask that cancellations be done at least 24 hours in advance. Cancellations within 24 hours of your scheduled appointment results in a 100% of the nonrefundable deposit.  

LATE ARRIVAL

Please be courteous and arrive at least 5-10 minutes before you scheduled appointment. If you arrive 15 minutes or later after your appointment, we may not be able to service you or need to shorten your services. 

"NO SHOW" APPOINTMENT

A 'NO SHOW' appointment is when a client does not call to cancel or show up to their scheduled appointment time. A 'NO SHOW' appointment results in a 100% charge of your a $20 non-refundable deposit. After one 'NO SHOW' appointment, a nonrefundable deposit of $50 is required to book your appointment. After two 'NO SHOW' appointments, we may no longer service you.

REFUNDS

We DO NOT offer refunds, however, we do guarantee our work within 5 days. within 5 days, we will fixed your nails for free of charge based on the reasonable conditions of your nails or service.

NAIL POLISH GUARENTEED

We will guarantee our work within 5 days. Any nail repair after 5 days will be charged accordingly. 

GIFT CARDS

NO refunds will be given for gift card purchases. Gift Certificates are NOT redeemable for cash.  

Gift Cards are available in many dollar amounts. Gift Cards can be purchase in-store. 

PARTY POLICY

  • Parties require a 48 hour cancellation policy. 

  • Payment can be made in full by the host of the party or paid individually by each guest on the evening of the party. 

  • A $100 nonrefundable deposit is required when booking a party of 5 or more. Please note that the deposit is non-refundable if cancellation is after 48 hours. 

  • No-show parties will be charged the full amount of all services. 

  • We do NOT provide catering. However, you are welcome to BYOB (bring your own bottle), snacks and beverages. Please note that a 10% service fee may apply. 

  • A 20% gratuity will be added to the total bill of any party package. 

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WAX

We DO NOT double dip in our strip or hard wax treatments. Please inform us if you are currently using any type of Retinols, Retin-A, and Accutain. 

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